These Terms of Use (“Terms”) govern access to and use of the website located at https://ascend1.com.au (the “Website”), operated by Ascend1 Pty Ltd (“Ascend1”, “we”, “us”, or “our”).

By accessing or using the Website, submitting an enquiry, engaging with our services, or otherwise interacting with Ascend1 through the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Website.

1. Definitions

For the purposes of these Terms:

“User” means any individual or entity accessing or using the Website, including prospective clients, customers, contractors, advisors, partners, and visitors.

“Content” means any text, graphics, images, materials, information, logos, documentation, software, or other content made available through the Website.

“Enquiry” means any submission made through a contact form, email, telephone call, online booking system, or other communication channel provided by Ascend1.

“Services” means any services, consulting, advisory, training, staffing, recruitment, outsourcing, business support, or related services provided by Ascend1.

“Third Party” means any person or organisation other than Ascend1, including clients, service providers, contractors, advisors, business partners, and website users.

2. Scope of the Website and Services

2.1

The Website is provided for informational, marketing, business development, and service delivery purposes. It is designed to provide information about Ascend1 and the services we offer.

2.2

Information contained on the Website is general in nature and may be updated, modified, or removed at any time without notice.

2.3

Ascend1 may provide consulting, advisory, recruitment, staffing, operational support, training, or business services upon request. Certain services may be subject to separate agreements, engagement letters, service contracts, proposals, or statements of work.

2.4

Ascend1 reserves the right to accept, decline, suspend, or terminate the provision of services or communications with any person or organisation at its sole discretion and in accordance with applicable law.

3. No Professional, Legal or Financial Advice

3.1

Unless expressly agreed in writing, information provided through the Website does not constitute legal, financial, accounting, tax, investment, employment, immigration, regulatory, or professional advice.

3.2

Users should obtain independent professional advice appropriate to their circumstances before making business, financial, employment, regulatory, or operational decisions.

3.3

Reliance upon any information contained on the Website is entirely at the User’s own risk.

4. Enquiries and Communications

4.1

By submitting an Enquiry, you represent and warrant that:

• the information you provide is accurate and complete to the best of your knowledge;
• you are authorised to provide such information;
• you have the authority to act on behalf of any organisation identified in the Enquiry where applicable; and
• your communication does not violate any law or third-party rights.

4.2

Ascend1 may contact you using the details provided in connection with your Enquiry, potential services, business opportunities, support requests, or other relevant communications.

4.3

Submission of an Enquiry does not create a contractual relationship between you and Ascend1.

4.4

Ascend1 may maintain records of communications for operational, legal, quality assurance, compliance, and business purposes.

5. User Obligations

When using the Website, Users agree to:

• comply with all applicable laws and regulations;
• provide accurate and truthful information;
• use the Website only for legitimate business and lawful purposes;
• respect the rights of Ascend1 and other users; and
• maintain the confidentiality of any information designated as confidential.

Users must not:

• use the Website for unlawful, fraudulent, misleading, or deceptive purposes;
• upload or transmit malicious software, viruses, or harmful code;
• attempt to gain unauthorised access to systems, servers, databases, or restricted areas of the Website;
• copy, scrape, harvest, or extract data from the Website without written permission;
• impersonate another person or organisation;
• interfere with the operation, security, or functionality of the Website; or
• engage in conduct that may damage the reputation or interests of Ascend1.

Ascend1 may suspend, restrict, or terminate access to the Website where these Terms are breached.

6. Confidential Information

6.1

Users should not submit confidential, proprietary, commercially sensitive, financial, or personal information through the Website unless specifically requested by Ascend1.

6.2

Where confidential information is required, Ascend1 may provide separate instructions and secure communication methods.

6.3

Users remain responsible for ensuring that any information they provide may lawfully be disclosed and does not breach contractual, confidentiality, privacy, or legal obligations owed to any third party.

7. Intellectual Property

7.1

All intellectual property rights in the Website and its Content, including text, graphics, branding, logos, designs, software, systems, layouts, documentation, and materials, are owned by or licensed to Ascend1.

7.2

Users may access and use the Website solely for legitimate personal or business purposes.

7.3

Unless permitted by law or authorised in writing by Ascend1, Users must not:

• reproduce;
• publish;
• distribute;
• modify;
• adapt;
• sell;
• license; or
• commercially exploit

any part of the Website or its Content.

7.4

Any feedback or suggestions submitted to Ascend1 may be used by Ascend1 without restriction or compensation unless otherwise agreed in writing.

8. Third-Party Websites and Services

8.1

The Website may contain links to third-party websites, products, services, or resources.

8.2

Such links are provided solely for convenience and do not constitute endorsement by Ascend1.

8.3

Ascend1 has no control over third-party websites and accepts no responsibility for their content, policies, availability, services, or practices.

9. Website Availability

9.1

Ascend1 aims to maintain Website availability but does not guarantee uninterrupted access.

9.2

The Website may be modified, suspended, withdrawn, or updated at any time without prior notice.

9.3

Ascend1 is not liable for any interruption, delay, defect, security incident, or unavailability affecting the Website.

10. Limitation of Liability

10.1

To the maximum extent permitted by law, Ascend1 excludes all liability for any loss, damage, cost, expense, or claim arising from or related to:

• use of or inability to use the Website;
• reliance on information contained on the Website;
• technical errors, interruptions, or system failures;
• unauthorised access to or misuse of data;
• third-party conduct; or
• business decisions made by Users.

10.2

Ascend1 shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential loss, including loss of profits, revenue, goodwill, opportunity, business interruption, or data.

10.3

Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot be excluded under Australian law, including rights under the Competition and Consumer Act 2010 (Cth).

11. Indemnity

You agree to indemnify and hold harmless Ascend1, its directors, officers, employees, contractors, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal costs) arising from:

• your breach of these Terms;
• your misuse of the Website;
• your violation of applicable laws;
• your infringement of third-party rights; or
• any information or content submitted by you through the Website.

12. Privacy

Ascend1 handles personal information in accordance with its Privacy Policy, available at:

https://ascend1.com.au/privacy-policy

By using the Website, you acknowledge that personal information may be collected, used, stored, and disclosed as described in our Privacy Policy.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, and the laws of the Commonwealth of Australia.

Any dispute arising out of or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.

14. Changes to These Terms

Ascend1 may update these Terms from time to time.

The most current version will always be published on the Website and will include the date of the latest revision.

Your continued use of the Website after any amendments take effect constitutes acceptance of the updated Terms.

15. Contact Us

For any questions regarding these Terms of Use, please contact:

Ascend1 Pty Ltd

Email: connect@ascend1.com.au

Website: https://ascend1.com.au